Refund & Exchange Policy - Verim.pt
Thank you for shopping at Verim.pt! We offer refunds and/or exchanges within the first 14 days of receiving the products. If 14 days have passed since the date of receipt of the purchase, it will not be possible to offer a refund and/or exchange.
Eligibility for Refunds and Exchanges
The article must be unused and in the same condition in which it was received.
The item must be in the original packaging.
A receipt or proof of purchase is required.
Only items sold at the regular price can be refunded; Items on sale are not eligible for return.
If the item was marked as a gift at the time of purchase and sent directly to you, you will receive a gift credit for the return amount.
Exchanges
Goods Not Covered
The following goods are not covered by the returns policy:
Partial refunds
Any item that is not in its original condition, is damaged or parts are missing for reasons other than due to our error.
Any item returned more than 14 days after delivery.
Return Procedure
How to Make a Return Request
To start the return process, follow the steps below:
Access Your Customer Area:
Request the Return:
Wait for confirmation:
Submit Article:
Remember that the article must be unused and in the same condition in which it was received. For more details, please refer to our Refund and Exchange Policy.
Return Notification
Once the return is received and inspected, we will send you an email to notify you of receipt of the returned item. We will also notify you of the approval or rejection of the refund.
For more information, see the Terms and Conditions.
